Issues With The Cetegories Field List Of Values In The Mobile Application (Doc ID 2660527.1)

Last updated on NOVEMBER 19, 2020

Applies to:

Oracle Fusion Human Resources Help Desk Cloud Service - Version 11.13.19.10.0 and later
Information in this document applies to any platform.

Goal

In the course of testing for the mobile application customer is facing 2 issues:

1. When the users create a service request they are able to select all the categories when creating the first ticket.
2. When navigating to About Me > Personal information > SR page they are able to navigate in the application but when they go directly to Help Desk > HR service request the user is not able to see all the page.

Solution

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In this Document

Goal

Solution

References

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Issues With The Cetegories Field List Of Values In The Mobile Application (Doc ID 2660527.1)

Applies to:

Goal

Solution

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!