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Not Able To Update Salescredit Information On AR Transactions (Doc ID 2660761.1)

Last updated on AUGUST 24, 2020

Applies to:

Oracle Fusion Receivables Cloud Service - Version 11.13.20.01.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.13.20.01.0 version, Billing - Transactions

ACTUAL BEHAVIOR
---------------
Oracle report - Debtors Aging Detail Report

The field Account Manager(Salesperson) information carries empty data as there are no Sales credit record created for AR Transactions that are basically been converted from Legacy system - "XXXXX" and which has Transaction Source as "Distributed Order Orchestration"

Also a few of the AR Transactions with Transaction Source as "Manual" also carries empty record for Sales credit.


EXPECTED BEHAVIOR
-----------------------
Debtors Aging Detail Report shows accurate data

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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