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HTML Smart Text Not Working (Doc ID 2661185.1)

Last updated on JUNE 27, 2022

Applies to:

Oracle Fusion Human Resources Help Desk Cloud Service - Version 11.13.20.01.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.13.20.01.0 version, Service Request

ACTUAL BEHAVIOR
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HTML Enabled Smart Text not working

Any SmartText created with html enabled (and a table inserted) seem to be accessible only as a Message Reply from SR, rather then as a new message.

Any SmartText without the table seems to be easily accessible. Is this by design? 

Cause

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In this Document
Symptoms
Cause
Solution


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