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Oracle Fusion Benefits Cloud: Mid-year FSA Conversion is not recognising the Balance uploaded (Doc ID 2661353.1)

Last updated on SEPTEMBER 12, 2020

Applies to:

Oracle Fusion Benefits Cloud Service - Version 11.13.20.01.0 and later
Oracle Fusion Benefits - Version 11.12.1.0.0 and later
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR
---------------
During mid year conversions for FSA, the balances is not being used in the calculation.

EXPECTED BEHAVIOR
-----------------------
Expect the FSA conversion to take into account the balances loaded for calculation.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Process a Life event


Cause

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In this Document
Symptoms
Cause
Solution
References


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