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SVS File Missing Serials Numbers When Two Different Items Have The Same Serial Number (Doc ID 2661407.1)

Last updated on APRIL 20, 2020

Applies to:

Oracle Warehouse Management Enterprise Edition Cloud Service - Version 19.3 and later
Information in this document applies to any platform.

Symptoms

On : 19.3 version, Input and Output Interfaces

ACTUAL BEHAVIOR
---------------
SVS file missing serials numbers for Item A, if Item B has the same serial numbers.

This SKUs are serialized SKU and the screen confirms that the serial numbers were entered but the SVS file generated was missing the serial numbers.


EXPECTED BEHAVIOR
-----------------------
Expect ALL serial numbers to be captured for all items

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Receive a shipment for two items both are serial number controlled -- both have the same Serial Number
Item A - QTY =3,  SN1234, SN1235, SN1236

Item B - QTY = 3, SN1234, SN1235, SN1236

2. The SVS file pulls Serial numbers for only Item A

Cause

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In this Document
Symptoms
Cause
Solution
References


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