403 Forbidden Access Error When Navigating to Custom Menu (Doc ID 2661528.1)

Last updated on AUGUST 12, 2022

Applies to:

Oracle Transportation Management Cloud Service - Version 20.1 and later
Information in this document applies to any platform.

Actual Behavior :

Getting 403 Forbidden Access Error when navigating to custom CSV/XML Upload screen

Expected Behavior:

There should not be any errors while navigating to the page

Steps to Reproduce:

The issue can be reproduced at will with the following steps:

1. Create a custom menu with external URL for CSV/XML Upload
2. Navigate to the custom menu
3. Its completing in Error

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In this Document

Symptoms

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