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Product Shows 0 childSKUs on Storefront But Not On Admin Preview (Doc ID 2661544.1)

Last updated on AUGUST 28, 2020

Applies to:

Oracle Commerce Cloud Service - Version N/A and later
Information in this document applies to any platform.

Symptoms

A number of products on Production Storefront show as having no childSKUs (and consequently those products cannot be purchased) while on Admin Preview the same products have their childSKUs property populated as expected.
All related changes have been Published.

Changes

 The affected products had their SKUs property Active set to "false" initially and then set back to "true".

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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