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Save As Item Creation Not Copying All Item Attachments (Doc ID 2662206.1)

Last updated on MAY 25, 2020

Applies to:

Oracle Fusion Product Development Cloud Service - Version 11.13.19.10.0 and later
Information in this document applies to any platform.

Symptoms

On Fusion Product Development:11.13.19.10.0
When attempting to perform a Save As on an Item that has a number of attachments, the following issue occurs.

-- Issue
The Save As process will create the new item, however it will not copy all attachments from the source item to the new item

-- Expected Behaviour
The customer expects that when performing a Save As, that all attachments from the source item will be copied to the new item.

 -- Steps
The issue can be reproduced at will with the following steps.
1. Product Development
2. Manage Items -> Search for an Item
3. Open the Item
4. Ensure the Item has several attachments (In the customer's case 14 attachments)
5. Select Actions -> Save As
6. Provide the new item name, description, and enable attachments for copying
7. Save and Close
8. When the new item opens, navigate to the Attachments tab
9. Notice that all the attachments on the source item did not get copied to the new item

-- Business Impact
The issue has the following business impact:
Due to this issue, users cannot use the Save As functionality to create items with a larger number of attachments.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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