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Certificate Exemption Error On Duplicated Transaction: The tax exemption certificate that you selected is invalid. (AR-856355) (Doc ID 2662244.1)

Last updated on MAY 25, 2020

Applies to:

Oracle Fusion Receivables Cloud Service - Version 11.13.19.10.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.13.19.10.0 version, Billing - Transactions

Certificate exemption error on duplicated transaction

When we create a duplicate of a transaction and save it we get the following error message:

ERROR
-----------------------
The tax exemption certificate that you selected is invalid. (AR-856355)

STEPS
-----------------------
The issue can be reproduced at will with the following steps:

1. Create and complete transaction with tax code and exemption reason.
2. Duplicate transaction
3. Save and the error is shown

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot use the duplicate option from receivables

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution


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