Environment Not Accessible, Repetitious Issue, Showing "Gateway Timeout" Message
(Doc ID 2662332.1)
Last updated on MAY 22, 2020
Applies to:Primavera Unifier Cloud Service - Version 19.5 to 220.127.116.11 [Release 19.5 to 19.12]
Information in this document applies to any platform.
When attempting to access stage, the following error occurs.
STEPS To REPRODUCE
- Access Portal Page, Enter Credentials
- Occasionally the Error will appear, reporting this may get the issue resolved, but it continues to happen
- There is an active P6 environment integrated with Unifier
- This issue is random, there seems to be no repetitious event happening before the inability to access and display of "Gateway Timeout"
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