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Fusion Time and Labor: Manager Change Causing A Partial Time Card and Should Not (Doc ID 2662346.1)

Last updated on JUNE 03, 2021

Applies to:

Oracle Fusion Time and Labor Cloud Service - Version 11.13.19.10.0 and later
Information in this document applies to any platform.

Symptoms

Time Card Entry

ACTUAL BEHAVIOR
---------------
Manager change causing a partial time card

We have an employee with a manager change happening in the middle of the week. Except for the manager change there are no other changes. No changes to the HCM group or Timecard Layout or Worker Time Entry profile but yet for some reason, system is only creating a partial week timecard.

1) System should not create partial timecard for manager change
2) How can employee enter time for the complete week on one timecard?

EXPECTED BEHAVIOR
-----------------------
System should not create partial timecard for manager change when employee remains in the same Profile.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Enter manager change on 1/26
2. Create time card for week.
3. Time Card creates for 1/23 to 1/25 w/ split.
4. When attempt to create timecard for 1/26, does not create.
5. Unable to pay this employee for full week due to split of timecard not creating.

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot create timecard for the full week.

Cause

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In this Document
Symptoms
Cause
Solution
References


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