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Employee Can Withdrawn a Paid Expense Claim (Doc ID 2662579.1)

Last updated on MAY 26, 2020

Applies to:

Oracle Fusion Expenses Cloud Service - Version and later
Information in this document applies to any platform.


 Why is Paid expense is withdrawn?

On Fusion version, Manage Expenses-Approve Expense Report,
Find that an employee has withdrawn a Paid expense claim

Despite the claim being paid the employee has been able to withdraw the paid claim.
The employee has done this in error and is concerned that she has been able to do this.

The understanding is that once a claim status had changed to "ready for payment" and "paid", one could no longer amend the claim but they are only able to see the payment request and not the original claim (via the auditor access).

Expected the application to prevent users from withdrawing a paid claim once it has been paid.

How can this be resolved?


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