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UK: Full Payment Submission (FPS) Process In Error: You must enter a value for either a starter declaration or pension information for new starter employee XXXXX and HMRC Payroll ID xxxx. (Doc ID 2662603.1)

Last updated on APRIL 23, 2020

Applies to:

Oracle Fusion Global Payroll Cloud Service - Version 11.13.20.01.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.13.20.01.0 version, UK - United Kingdom Legislation

When attempting to run FPS Payment the following error occurs.

ERROR
-----------------------
"You must enter a value for either a starter declaration or pension information for new starter employee XXXXX and HMRC Payroll ID xxxx."


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. run the prerequisite processes for the employee
2. run FPS
3.error occurs

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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