My Oracle Support Banner

Collections Strategy Not Closing While Customer Balance Is Zero (Doc ID 2662702.1)

Last updated on APRIL 23, 2020

Applies to:

Oracle Fusion Advanced Collections Cloud Service - Version 11.13.20.01.0 and later
Information in this document applies to any platform.

Goal

On : 11.13.20.01.0 version, Manage Collections-Identify Delinquencies

Why Collections Strategy not closing while customer balance is zero?
 

Solution

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Goal
Solution


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.