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Split Button Unavailable (Greyed Out) in the Additions Infotile (Doc ID 2664625.1)

Last updated on APRIL 29, 2020

Applies to:

Oracle Fusion Assets Cloud Service - Version 11.13.20.01.0 and later
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR
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User is trying to split an asset source line which has multiple units, however the Split button from the Additions Infotile is greyed out. The source line contains one parent line and one merged tax line.

EXPECTED BEHAVIOR
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Expected the Split option to be available for all source lines with units greater than 1.

STEPS
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The issue can be reproduced at will with the following steps:
1. create asset source line from AP invoice
2. an asset line is created, which contains one parent line and one merged tax line. The parent line displays 4 units.
3. select the line and try to click on Split, however the button is greyed out.

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot split an asset source line with 4 units.

Cause

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In this Document
Symptoms
Cause
Solution


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