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Lead Object Workflows Restrictions (Doc ID 2664662.1)

Last updated on DECEMBER 22, 2020

Applies to:

Oracle Fusion CX Sales Cloud Service - Version 11.13.20.01.0 and later
Information in this document applies to any platform.

Goal

On : 11.13.20.01.0 version, Leads, Sales Campaigns

Lead Object workflows restrictions

1. Can we stop triggering emails during the Holidays or Non Office hours in the object workflow?
2. Is it possible to restrict the email notification through groovy script in the object workflow.?

Ex: Assume that office working hour is 9:00 AM to 5:00 PM and I don't want to send any of the email notifications to the sales agent after the working hour.

Please confirm whether this functionality can be set up in the system.
 

Solution

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In this Document
Goal
Solution
References


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