Customer Cannot Be Searched In Manage Receipt Form
(Doc ID 2664688.1)
Last updated on DECEMBER 09, 2021
Applies to:
Oracle Fusion Receivables Cloud Service - Version 11.13.20.01.0 and laterInformation in this document applies to any platform.
Symptoms
On : 11.13.20.01.0 version, Receipts
ACTUAL BEHAVIOR
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Unable to search few customers in manage receipts screen.
EXPECTED BEHAVIOR
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All customers should be searched.
STEPS
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The issue can be reproduced at will with the following steps:
1. Receivables > Accounts Receivable
2. Navigate to Manage Receipts
2. Try to enter Customer Name or Customer Account Number in the search criteria.
3. No Results fetched for customer.
BUSINESS IMPACT
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The issue has the following business impact:
Due to this issue, users cannot query the customer.
Cause
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In this Document
| Symptoms |
| Cause |
| Solution |
| References |