Customer import error: The value for column PHONE_LINE_TYPE must be a value defined in the lookup type PHONE_LINE_TYPE
(Doc ID 2664805.1)
Last updated on FEBRUARY 03, 2022
Applies to:
Oracle Fusion Receivables Cloud Service - Version 11.13.20.01.0 and laterInformation in this document applies to any platform.
Symptoms
On : 11.13.20.01.0 version, Customer Import
Trying to import customer using simple spreadsheet template and the following error is encountered:
ERROR
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The value for column PHONE_LINE_TYPE must be a value defined in the lookup type PHONE_LINE_TYPE.
STEPS
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The issue can be reproduced at will with the following steps:
1. Fill the data in the simple spreadsheet template
2. Generate the CSV file
3. Run Import Customers
4. Review the TCA report
BUSINESS IMPACT
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Due to this issue, users cannot create new contact points in the system.
Changes
Cause
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In this Document
| Symptoms |
| Changes |
| Cause |
| Solution |