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Customer import error: The value for column PHONE_LINE_TYPE must be a value defined in the lookup type PHONE_LINE_TYPE (Doc ID 2664805.1)

Last updated on APRIL 29, 2020

Applies to:

Oracle Fusion Receivables Cloud Service - Version 11.13.20.01.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.13.20.01.0 version, Customer Import

Trying to import customer using simple spreadsheet template and the following error is encountered:

ERROR
-----------------------
The value for column PHONE_LINE_TYPE must be a value defined in the lookup type PHONE_LINE_TYPE.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1.  Fill the data in the simple spreadsheet template
2. Generate the CSV file
3. Run Import Customers
4. Review the TCA report

BUSINESS IMPACT
-----------------------
Due to this issue, users cannot create new contact points in the system.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution


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