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(504) Gateway Timeout Error While Uploading Standalone Selling Price (Doc ID 2665004.1)

Last updated on MAY 02, 2020

Applies to:

Oracle Fusion Revenue Management Cloud Service - Version 11.13.19.10.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.13.19.10.0 version, ADFDI Spreadsheet

(504) Gateway Timeout error while uploading Standalone Selling Price (SSP) through ADFDI upload template



ERROR
-----------------------
WebException: The remote server returned an error: (504) Gateway Timeout.
Source: System
Stack:
  at System.Net.HttpWebRequest.GetResponse()
  at oracle.adf.client.windows.common.internet.http.ManagedHttpResponse.get_HttpWebResponse()
  at oracle.adf.client.windows.common.internet.http.ManagedHttpResponse.CacheResponseInfo()
  at oracle.adf.client.windows.common.internet.http.ManagedHttpResponse.DoInMemoryRequest()
  at oracle.adf.client.windows.common.internet.http.ManagedHttpResponse.DoReadResponse()
  at oracle.adf.client.windows.common.internet.http.ManagedHttpResponse.GetStatusCode()
  at oracle.adf.client.windows.datamanager.servletrequest.SyncRequest.BeginResponse(Boolean detachReader)
  at oracle.adf.client.windows.datamanager.servletrequest.BindingContainerRequest.BeginResponse(Boolean detachReader)
  at oracle.adf.client.windows.datamanager.servletrequest.MultiSyncModelRequest.EndRequest()
  at oracle.adf.client.windows.datamanager.servletrequest.MultiSyncModelRequest.InternalCallSyncServlet()
  at oracle.adf.client.windows.datamanager.servletrequest.SyncServletRequest.CallSyncServlet(Boolean retry)
  at oracle.adf.client.windows.datamanager.ADFBindingContext.SendSyncServletRequest(SyncServletRequest request)
  at oracle.adf.client.windows.datamanager.ADFBindingContext.InvokeBindingContainerRequest(BindingContainer bc, BindingContainerRequest request)
  at oracle.adf.client.windows.datamanager.ADFBindingContext.DoMultiSyncModel()
  at oracle.adf.client.windows.datamanager.MultiSyncRequestHelper.EndMultiSync()
  at oracle.adf.client.windows.excel.runtime.uicomponent.table.TableOperationHelper.EndMultiSyncIfNeeded()
  at oracle.adf.client.windows.excel.runtime.uicomponent.table.TableOperationHelper.ReadMultiSyncBatch()
  at or



STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1) Go to task Manage Standalone Selling Price Profiles
2) Select a SSP Profile to which user wants to upload the Item SSP
3) Click on Create SSP, this will download the ADFDI workbook
4) Enter the values and Upload

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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