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Ns.common For Locale=en-US Is Failing For Site US (Doc ID 2665355.1)

Last updated on JULY 17, 2021

Applies to:

Oracle Commerce Cloud Service - Version N/A to N/A
Information in this document applies to any platform.

Symptoms

In all environments the US site is getting an error on the storefront. This error is being thrown when accessing:

https://###########.com/ccstoreui/v1/resources/ns.common?locale=en-US

It fails with 404. This occurs intermittently, but enough to affect the user experience.

The impact of this error is causing some widgets to not appear. Because the storefront can't get the text resources, some widgets cannot render properly because of the lacking text snippets.

Cause

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In this Document
Symptoms
Cause
Solution
References


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