Unable To Approve Adjustment Error: You cannot overapply this transaction. (AR-855287) (Doc ID 2665630.1)

Last updated on MAY 04, 2020

Applies to:

Symptoms

On Billing - Transactions

When attempting to Approve Adjustments,
the following error occurs.

ERROR
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Error >
 
Messages for this page are listed below.
Error
You cannot overapply this transaction. (AR-855287)

STEPS
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Create Transaction with tax -- Total Amount 440 > 400 Line Amount + 40 Tax

Login with user having Adjustment Approval Limits -500 to 500

Create Adjustment with Adjustment Type as Line Adjustments from user having above limits

With amount 425 Which is greater than line adjustment

Adjustment Created and Approved without any issues

Create Transaction with tax -- Total Amount 660 > 600 Line Amount + 60 Tax

Login with user having Adjustment Approval Limits -500 to 500

Create Adjustment with Adjustment Type as Line Adjustments from user having above limits

With amount 625 Which is greater than line adjustment.

As the Adjustment amount is greater than the user approval limits
Went to Approval

Login with user having Approval Limits of 1000

Try to approve adjustment error pops up.

Cause

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