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RSP: Screen Goes Blank when Clicking on Cluster Hierarchy (Doc ID 2665756.1)

Last updated on MAY 01, 2020

Applies to:

Oracle Retail Science Platform Cloud Service - Version 18.0 and later
Oracle Retail Advance Science Cloud Service Suite - Version 17.0 and later
Oracle Retail Advanced Science Engine Foundation Cloud Service - Version 17.0 and later
Information in this document applies to any platform.

Goal

Why is the screen going blank when trying to Approve clusters? Also, the screen goes blank when clicking on Cluster Hierarchy tab after creating and reviewing the Clusters created in Advanced Store Clustering.

Solution

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