Line Transaction Flexfields Are Not Populating When Creating Credit Memo
(Doc ID 2665855.1)
Last updated on SEPTEMBER 16, 2024
Applies to:
Oracle Fusion Receivables Cloud Service - Version 11.13.20.01.0 and laterInformation in this document applies to any platform.
Symptoms
On : 11.13.20.01.0 version, Billing - Auto Invoice
ACTUAL BEHAVIOR
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Line Transactions DFF not copied to CM when Credited Entire Balance
EXPECTED BEHAVIOR
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Expect Line Transaction DFF to copy to CM lines when Crediting Entire Balance
STEPS
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The issue can be reproduced at will with the following steps:
1. Open the Transaction
2. Go to Actions--> Click on Credit Invoice
3. Enter Transaction source, Transaction number and Credit Reason
4. Click on Credit Entire Balance
5. Click on Complete and Review
6. Verify Line level DFF information
Changes
Cause
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In this Document
Symptoms |
Changes |
Cause |
Solution |
References |