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Line Transaction Flexfields Are Not Populating When Creating Credit Memo (Doc ID 2665855.1)

Last updated on SEPTEMBER 16, 2024

Applies to:

Oracle Fusion Receivables Cloud Service - Version 11.13.20.01.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.13.20.01.0 version, Billing - Auto Invoice

ACTUAL BEHAVIOR
---------------
Line Transactions DFF not copied to CM when Credited Entire Balance

EXPECTED BEHAVIOR
-----------------------
Expect Line Transaction DFF to copy to CM lines when Crediting Entire Balance


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Open the Transaction
2. Go to Actions--> Click on Credit Invoice
3. Enter Transaction source, Transaction number and Credit Reason
4. Click on Credit Entire Balance
5. Click on Complete and Review
6. Verify Line level DFF information




Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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