My Oracle Support Banner

Unable to Create Site from Template (Doc ID 2665866.1)

Last updated on JUNE 24, 2020

Applies to:

Content and Experience Cloud - Version N/A and later
Content and Experience Cloud Classic - Version 18.4.1 and later
Content and Experience Cloud Service - Version 18.4.1 and later
Information in this document applies to any platform.

Symptoms

Attempting to recreate a site into using a template is failing while using the CEC Toolkit and the OCE UI.  The UI throws the following generic error:

Your site '<sitename>' couldn't be created.

The following error can be seen in the browser's network trace when attempting this via the UI:

Error site creation RMI handle : Channel with name <sitename> already exists.  Check CaaS logs for more details.

Changes

 

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document
Symptoms
Changes
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.