My Oracle Support Banner

Payment Process - Cannot Add The Terms Discount For An Invoice. (Doc ID 2666105.1)

Last updated on MARCH 12, 2021

Applies to:

Oracle Fusion Payments Cloud Service - Version 11.13.19.10.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.13.19.10.0 version, Manage Payments

ACTUAL BEHAVIOR
---------------
Payment process - Cannot successfully add the terms discount for an invoice

Customer after submitting the PPR, In Review Installments section, Is trying to include the 2% discount amount against the invoices, tries to save the changes. Below error appears.

'An application error occurred.See the incident log for more information.'

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.