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USER GETS AUTO PROVISIONED ADDITIONAL ROLE NOT MAPPED FOR ITS RESOURCE ROLE (Doc ID 2666137.1)

Last updated on JUNE 22, 2022

Applies to:

Oracle Fusion CX Sales Cloud Service - Version 11.13.20.01.0 and later
Information in this document applies to any platform.

Goal

On : 11.13.20.01.0 version, Security Privilege Customization

USER GETS AUTO PROVISIONED ADDITIONAL ROLE NOT MAPPED FOR ITS RESOURCE ROLE

On auto provisioning for a particular resource role - SHC General - HQ read-only , there is an additional role -'ClientX Deal Registration Approval' that is getting added up to the user.

The same is happening when we do auto-provision from Resource Directory & Manager Users also.

We tried to remove all the role from the mapping and tried auto provision, it got just the single role - ClientX Deal Registration Approval role. Post that , if I am changing the resource role also , it is still pulling that role although it is not present in the mapping.

 
 

Solution

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Goal
Solution


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