My Oracle Support Banner

Partner Contact Import Using Import Management Throws Error With Duplicate Email (Doc ID 2666459.1)

Last updated on DECEMBER 22, 2020

Applies to:

Oracle Fusion CX Sales Cloud Service - Version 11.13.20.01.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.13.20.01.0 version, Partner Management

Partner Contact Import error with duplicate Email

Customer is importing Partner Contact with email - testimpc2@mail.com via Import Management and getting below Error :

They already have one Partner Contacts present in OEC with UserName - testimpc2@mail.com

ERROR
-----------------------
The user name testimpc2@mail.com already exists. (HZ-120838)


Changes

 

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document
Symptoms
Changes
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.