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Duplicated Territories On Program Promotion (Doc ID 2667080.1)

Last updated on JULY 09, 2021

Applies to:

Oracle Fusion Sales for Consumer Goods - Version 11.13.20.01.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.13.20.01.0 version, Accounts

ACTUAL BEHAVIOR
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We have an issue adding territories, on a promotion program, it happens that we have more than one territory with the same name, but in the territory module we only have one.

EXPECTED BEHAVIOR
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Expects Territory Name don't appears as duplicate values

REPRODUCTION STEPS
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- Click on Promotion Program
- Click Territory
- Click Add button
- Search Territory with keyword "1"
==> Result: Territory Name appears as duplicate.
If they select all duplicate territories, it will add with no issue.

No duplicate territories if you navigate directly to Territory object

Cause

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In this Document
Symptoms
Cause
Solution
References


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