Journal Email Notifications Are Showing Only The Credit Lines (No Debit Lines Are shown)
(Doc ID 2667162.1)
Last updated on JULY 01, 2021
Applies to:
Oracle Fusion General Ledger Cloud Service - Version 11.13.19.10.0 and laterInformation in this document applies to any platform.
Symptoms
On : 11.13.19.10.0 version, Capture Transactions-Approve Journals
ACTUAL BEHAVIOR
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When sending a journal for approval, only CR lines are seen in the notification email
EXPECTED BEHAVIOR
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The email should always show both the CR and DR lines of the journal
STEPS
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The issue can be reproduced at will with the following steps:
1. Create a journal with many CR DR lines
2. Send for approval
3. See only CR lines in the email
Cause
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In this Document
Symptoms |
Cause |
Solution |
References |