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Users Group Not Available For Selection in User/Group Picker Window (Doc ID 2667384.1)

Last updated on MAY 12, 2020

Applies to:

Primavera Unifier Cloud Service - Version 18.1 and later
Primavera Unifier - Version 18.8 and later
Information in this document applies to any platform.

Symptoms

When performing Business Process Setup or modifying Access Control settings in a Unifier environment, a created User Group with Active Members does not appear in the "User/Group Picker" window. However, when viewing the User Administration > Groups node, the group is displayed and displays several Active Members.


EXPECTED BEHAVIOR
----------------------------
Expecting any existing User Group to be included in "User/Group Picker" windows.


STEPS
-----------------------
The issue can be reproduced at will with the following steps:

  1. Log into the Unifier environment
  2. Navigate to Project/Shell where the issue has been observed > Admin Mode > User Administration > Groups > There is a "Project Administrators" group listed here called "User Group A" and there are several Active Members in this group.
  3. From the same Project > Admin Mode > Setup > Business Processes > Choose a Business Process > Open > "Settings" Tab > Select "Creator(s)" or "Editors(s)", in the "User/Group Picker" there is no "User Group A" displayed.
  4. From the same Project > Admin Mode > Setup > Business Processes > Choose a Business Process > Open > Workflow Setup > Open Workflow Schema > Settings tab > Open a WF Step > Attempt to choose a Group for a Step > "User Group A" is not displayed in the group picker.

Cause

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In this Document
Symptoms
Cause
Solution
References


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