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Financial Consolidation & Close Cloud Service (FCCS) User Receives Daily Notifications About An Open Task That Doesn't Actually Exist (Doc ID 2667400.1)

Last updated on MAY 19, 2020

Applies to:

Oracle Financial Consolidation and Close Cloud Service - Version N/A and later
Information in this document applies to any platform.

Symptoms

An FCCS user is getting a notification email every day stating that their attention is needed for a particular task in Task Manager. Upon clicking the link in the email, FCCS launches and displays the Tasks console, but no tasks are listed for that user.

Administrators scanned the system and found no open tasks to which this user is assigned.

Cause

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In this Document
Symptoms
Cause
Solution
References


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