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Customer Statement Report is Getting Wrong Figures When Republished in Excel (xlsx) Format (Doc ID 2667525.1)

Last updated on MAY 31, 2020

Applies to:

Oracle Fusion Receivables Cloud Service - Version 11.13.20.01.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.13.20.01.0 version, Reports

ACTUAL BEHAVIOR
---------------
The customer statement report is generating the wrong figures when republished in excel format.

The field displays 9,990,000.00 in the summary table for which it shows 0 in the pdf.

EXPECTED BEHAVIOR
-----------------------
$0 should show in excel format

STEPS
-----------------------
The issue can be reproduced at will with the following steps:

Export rtf into Excel (xlsx) format, the format in some fields are incorrect.  The field displays
9,990,000.00 in the summary table for which it shows 0 in the pdf


BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot send statement reports to customer.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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