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Select Gift Product in Item Purchase Promotions Hung and not Showing the Products (Doc ID 2668271.1)

Last updated on SEPTEMBER 07, 2023

Applies to:

Oracle Commerce Cloud Service - Version N/A and later
Information in this document applies to any platform.

Symptoms

While creating a Gift with Item promotion the product selector under "Select a gift..." does not show the products and the spinner continues to spin. A subsequent request gives a "Performance issue due to previous call to the same endpoint." error in developer's tools.

errorCode: "60012", message: "Performance issue due to previous call to the same endpoint.",…}

errorCode: "60012"

message: "Performance issue due to previous call to the same endpoint."

status: "403"

 

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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