My Oracle Support Banner

Content and Experience (OCE) is Not Used but Charged (Doc ID 2668311.1)

Last updated on MAY 13, 2020

Applies to:

Content and Experience Cloud - Version 18.4.1 and later
Content and Experience Cloud Service - Version 18.4.1 and later
Content and Experience Cloud Classic - Version 18.4.1 and later
Information in this document applies to any platform.

Symptoms

A test instance in OCE was used and then deleted, but the billing still contains the charge for the instance.

Changes

 The test system was deleted. 

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Changes
Cause
Solution


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.