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Master KM: Guide to ERES in Manufacturing (Setup, FAQ, Troubleshooting) (Doc ID 2668749.1)

Last updated on MARCH 12, 2021

Applies to:

Oracle Fusion Manufacturing Cloud Service
Information in this document applies to any platform.

Purpose

 The purpose of this document is to provide a complete guide to ERES in manufacturing cloud.

Scope

 This document will guide to use ERES in manufacturing, address frequently asked questions and help troubleshoot common issues.

Details

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In this Document
Purpose
Scope
Details
 ERES in Manufacturing
  Frequently Asked Questions (FAQ)
 When is ERES not available despite being enabled?
 What are the details of ERES for Work Definition?
 How to use SSO credentials for E-Signature?
 How to search for Electronic Record content?
 Can we customize "Work Order Operation Transactions E-Record Report" to add some fields?
 Can we use FBDI for creating work definitions in ERES enabled organizations?
 Troubleshooting
 Why is no approval notification sent through ERES process for work definition submitted for approval? 
 Common Issues
 Work Definition remains in Pending status
 Unable to retrieve E-records even after running Archive Workflow Tasks and Synchronize Electronic Records

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