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Error Upon Clicking Update within Config [Please click on 'Update' and then 'Add to Transaction' to save product configuration changes to the quote.] (Doc ID 2669259.1)

Last updated on MAY 20, 2020

Applies to:

Oracle BigMachines CPQ Cloud Service - Version 20 A and later
Information in this document applies to any platform.

Symptoms

While configuring a product, the user needs to click on Update action before saving the quote.

Steps to reproduce:

  1. Configure a model
  2. Click on Save without clicking on Update first

While clicking on Save, the following error occurs:

Please click on 'Update' and then 'Add to Transaction' to save product configuration changes to the quote.

The following error can be seen in the bm.log:

[ERROR] com.bm.xchange.ui.AbstractPage.reportError(AbstractPage.java:2412) - Please click on 'Update' and then 'Add to Transaction' to save product configuration changes to the quote.
[ERROR] com.bm.xchange.ui.AbstractPage.reportError(AbstractPage.java:2414) - Reporting Runtime error (class com.bm.xchange.db.BusinessLogicException): Please click on 'Update' and then 'Add to Transaction' to save product configuration changes to the quote.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution


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