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Error While Processing COI Release Message (Doc ID 2669754.1)

Last updated on MAY 18, 2020

Applies to:

Oracle Retail Merchandising Foundation Cloud Service - Version 16.0 and later
Information in this document applies to any platform.


While processing RELEASE_ADJUSTED message we are getting below error :

Steps to recreate:

  1. Create a Customer Order (CO) with multiple items and then cancel one of the items.
  2. Send another CO Cancel message to cancel another item. Ensure that in the message, you are also sending the previously cancelled item (from Step 1) with zero cancelled quantity.
  3. Message fails with error: "Error ORA-06532: Subscript outside of limitreturned by program unit CORESVC_FULFILORD_TSF.POPULATE_CANCEL_REC."



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