My Oracle Support Banner

Error While Processing COI Release Message (Doc ID 2669754.1)

Last updated on MAY 18, 2020

Applies to:

Oracle Retail Merchandising Foundation Cloud Service - Version 16.0 and later
Information in this document applies to any platform.

Symptoms

While processing RELEASE_ADJUSTED message we are getting below error :
 


Steps to recreate:

  1. Create a Customer Order (CO) with multiple items and then cancel one of the items.
  2. Send another CO Cancel message to cancel another item. Ensure that in the message, you are also sending the previously cancelled item (from Step 1) with zero cancelled quantity.
  3. Message fails with error: "Error ORA-06532: Subscript outside of limitreturned by program unit CORESVC_FULFILORD_TSF.POPULATE_CANCEL_REC."

 

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.