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Unable to Run a Query for Vehicles. Request Timed Out (Doc ID 2669921.1)

Last updated on JUNE 08, 2020

Applies to:

Oracle CRM On Demand - Version 031CS to 031CS [Release 31]
Information in this document applies to any platform.

Symptoms

On : 039.011.000 version, Analytics

When attempting to run a simple query on Vehicle report,
the following error occurs.

ERROR
-----------------------
'Your request has timed out. To optimize your request, refer to the Optimizing Performance page on the Training and Support Center website"


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Impersonate the user XXX
2. Production pod YYY
3. Report path : Analytics->New Analysis->Subject Area >Real-Time Reporting->Vehicle >Vehicle test report

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot run the report for Vehicle object


Cause

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In this Document
Symptoms
Cause
Solution
References


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