My Oracle Support Banner

Oracle Fusion Learning Cloud: Unable to Reset Activities for Learners With an Exempted Learning Status (Doc ID 2670901.1)

Last updated on AUGUST 05, 2022

Applies to:

Oracle Fusion Learning Management Cloud Service - Version 11.13.19.10.0 and later
Information in this document applies to any platform.

Symptoms

 The "Reset All Activities" button is grayed out when attempting to reset a learner that has a Completion Status of "Exempted" and Reason for Completion of "Exempted - completed elsewhere."

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document
Symptoms
Cause
Solution


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.