Unable to Log in OCC Administration Interface after Cloning Environment
(Doc ID 2671048.1)
Last updated on MAY 19, 2020
Applies to:Oracle Commerce Cloud Service - Version N/A and later
Information in this document applies to any platform.
When attempting to sign in or reset password after cloning the environment from another environment, 500 Internal Server Error occurs and time-based one-time passwords (TOTPs) do not work.
Cloning an environment from another environment. E.g., Cloning Stage environment from Production environment.
To view full details, sign in with your My Oracle Support account.
Don't have a My Oracle Support account? Click to get started!
In this Document