Service Contract Failed To Import For Service Charge With Zero Price
(Doc ID 2671119.1)
Last updated on MAY 25, 2020
Applies to:
Oracle Fusion Enterprise Contracts Management Cloud Service - Version 11.13.20.01.0 and laterInformation in this document applies to any platform.
Symptoms
On : 11.13.20.01.0 version, Service Contract
User is trying to import Service Contract for Service with zero price, but the below error is encountered.
ERROR
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The value of the attribute HEADER_CURRENCY_UNIT_PRICE isn't valid.
You can't have more than one charge component with the same price element code for a charge. (OKC-196510)
STEPS
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The issue can be reproduced at will with the following steps:
1. Prepare the import zip file with the CSVs
2. Run the Import
3. Ending with errors
BUSINESS IMPACT
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The issue has the following business impact:
Due to this issue, users cannot Import Service Contracts for Service with zero price.
Cause
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In this Document
| Symptoms |
| Cause |
| Solution |
| References |