FA: SCM: OM: Triggering Business Events from Order Management
(Doc ID 2671556.1)
Last updated on JULY 21, 2021
Applies to:Oracle Fusion Order Management Cloud Service - Version 11.13.20.01.0 and later
Information in this document applies to any platform.
This note describes how Business Events are triggered for consumption by External Applications.
Use a business event to send a notification to a system that resides outside of Order Management Cloud when a change occurs, such as when details in a sales order or fulfillment line change.
You can send the notification to an upstream system, such as an order capture system,, or to a downstream system, such as a fulfillment system or billing system.
A business event is something that occurs that's significant enough that requires in Order Management to take an action. Here are some examples.
A change to an order attribute occurs.
Order Management applies a hold.
A jeopardy priority changes.
A fulfillment line splits.
The status on an order header changes.
A fulfillment line closes.
A fulfillment line achieves a status.
Compensation for an orchestration process finishes successfully or not successfully.
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