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Cannot Resize / Expand Long Text Fields using Safari browser on iPad (Doc ID 2671976.1)

Last updated on SEPTEMBER 24, 2020

Applies to:

Oracle Fusion Sales for Consumer Goods - Version 11.13.20.01.0 and later
Oracle Fusion CX Sales Cloud Service - Version 11.13.20.01.0 and later
Information in this document applies to any platform.

Symptoms


ACTUAL BEHAVIOR
---------------
Unable to resize / expand long text fields using Safari browser on iPad. Expand anchor is not available

EXPECTED BEHAVIOR
-----------------------
Resize / expand long text fields on Safari browser using iPad

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Navigator > Sales > Accounts
2. Drill down on any account
3. Click on Business Plans sub tab and check long text comments fields

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users unable to view text on long text fields using Safari browser on iPad

Cause

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In this Document
Symptoms
Cause
Solution
References


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