My Oracle Support Banner

Lead Creation error from Eloqua App (Doc ID 2672076.1)

Last updated on MAY 20, 2020

Applies to:

Oracle Fusion CX Sales Cloud Service - Version 11.13.20.04.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.13.20.04.0 version, CX Integration

When attempting to create Lead from Eloqua App
ERROR
-----------------------
"335 failed: null"


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Create a lead from Eloqua app

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot create leads

Changes

 

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Changes
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.