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Unable to Discard Content and Experience Cloud (OCE) Conversations (Doc ID 2672760.1)

Last updated on MAY 26, 2020

Applies to:

Content and Experience Cloud Service - Version 18.4.1 and later
Content and Experience Cloud - Version 18.4.1 and later
Content and Experience Cloud Classic - Version 18.4.1 and later
Information in this document applies to any platform.

Symptoms

Option to discard  in not available in the drop down for some conversations. 

Changes

 N/A

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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