Office 365 - Contact Sync Not Working When User Is Added To Account Team
(Doc ID 2672821.1)
Last updated on DECEMBER 22, 2020
Applies to:Oracle Fusion CX Sales Cloud Service - Version 220.127.116.11.0 and later
Information in this document applies to any platform.
On : 18.104.22.168.0 version, Microsoft Office 365
When a user is added to the Account team for an account this should trigger the sync of the related contacts to Office365. This is not happening unless the contact are first updated. Updating the contact triggers the sync.
Just adding the user to the account team, does not trigger a sync.
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