My Oracle Support Banner

B2B: Adding Contact to Organization with Empty relativeRoles Causes "An internal error occurred while processing input request." (Doc ID 2672989.1)

Last updated on JULY 28, 2020

Applies to:

Oracle Commerce Cloud Service - Version N/A and later
Information in this document applies to any platform.

Symptoms

Adding a contact to an organization with empty relativeRoles throws "An internal error occurred while processing input request."

 

Steps to reproduce this issue:

This issue can be reproduced with B2B feature enabled through following steps:

  1. Register a user account in storefront without specifying the organization.
  2. Find an organization that has empty relativeRoles.
  3. Go to Admin / Accounts and navigate to the account found at step 2. 
  4. Add the contact created at step 1 to this organization. Notice the error.

This can be reproduced through following API call:

 

Changes

 

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Changes
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.