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B2B: Adding Contact to Organization with Empty relativeRoles Causes "An internal error occurred while processing input request." (Doc ID 2672989.1)

Last updated on OCTOBER 03, 2023

Applies to:

Oracle Commerce Cloud Service - Version 21.1.1 and later
Information in this document applies to any platform.


Adding a contact to an organization with empty relativeRoles throws "An internal error occurred while processing input request."


Steps to reproduce this issue:

This issue can be reproduced with B2B feature enabled through following steps:

  1. Register a user account in storefront without specifying the organization.
  2. Find an organization that has empty relativeRoles.
  3. Go to Admin / Accounts and navigate to the account found at step 2. 
  4. Add the contact created at step 1 to this organization. Notice the error.

This can be reproduced through following API call:



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