HTML Approval Email Fails with Error [Keyword was not found in the email.]
(Doc ID 2673297.1)
Last updated on MARCH 15, 2021
Applies to:Oracle BigMachines CPQ Cloud Service - Version 19 D and later
Information in this document applies to any platform.
When attempting to approve quote via the HTML Approval Link, the user receives a response with the following error message.
An error has occurred while trying to process your Request. No changes have been saved. Details of the error are:
Keyword was not found in the email.
Approvals via keyword still work and approve the quote as normal.
HTML Approval Emails were enabled and being utilized on the affected environment.
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