My Oracle Support Banner

"You must provide bank account details because the payment type for the selected organization payment method is EFT. (PAY-1636070)" error while updating PPM (Doc ID 2673660.1)

Last updated on MAY 25, 2020

Applies to:

Oracle Fusion Global Payroll Cloud Service - Version 11.13.20.01.0 and later
Information in this document applies to any platform.

Symptoms

Symptoms
-----------
For single employee Direct Deposit PPM was created effective 24th Dec 2019 without any Bank account Details. When trying to update the bank details to existing PPM or creating new PPM, unable to submit the page and getting below error:

Error message(s)
-------------
"You must provide bank account details because the payment type for the selected organization payment method is EFT. (PAY-1636070).

 
Steps to reproduce
---------------
The issue can be reproduced at will with the following steps:
1. For single employee Direct Deposit PPM was created effective 24th Dec 2019 without any Bank account Details
2. Observe, when trying to update the bank details to existing PPM or creating new PPM, unable to submit the page and getting above error
 


Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.