Return Authorization Number is Not Mapped in USM for RTV shipment Message Sent from LogFire WMS
(Doc ID 2673908.1)
Last updated on DECEMBER 01, 2021
Applies to:Oracle Retail Integration Cloud Service - Version 19.0 and later
Information in this document applies to any platform.
When a Return to Vendor (RTV) is created in MFCS with Return Authorization Number (RTV_HEAD.RET_AUTH_NUM) and it is shipped from LogFire WMS System, RTV_HEAD.RET_AUTH_NUM is becoming NULL.
Even though LogFire WMS System is sending the Return Authorization Number in order_hdr_cust_field_1 field through RTV Shipment information, USM is not mapping it and after consumption of the information in MFCS, RTV_HEAD.RET_AUTH_NUM is becoming blank/NULL.
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