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Return Authorization Number is Not Mapped in USM for RTV shipment Message Sent from LogFire WMS (Doc ID 2673908.1)

Last updated on DECEMBER 01, 2021

Applies to:

Oracle Retail Integration Cloud Service - Version 19.0 and later
Information in this document applies to any platform.

Symptoms

 When a Return to Vendor (RTV) is created in MFCS with Return Authorization Number (RTV_HEAD.RET_AUTH_NUM) and it is shipped from LogFire WMS System, RTV_HEAD.RET_AUTH_NUM is becoming NULL.
Even though LogFire WMS System is sending the Return Authorization Number in order_hdr_cust_field_1  field through RTV Shipment information, USM is not mapping it and after consumption of the information in MFCS,  RTV_HEAD.RET_AUTH_NUM is becoming blank/NULL.

Changes

 

Cause

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